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Beginners' Questions [MacOS] Inscape frozen on startup
  1. #1
    LadySagegami LadySagegami @LadySagegami

    I'm on a Mac running Sonoma 14.5 with the latest build of Inkscape for Mac and every time I open the program all the controls are frozen. Nothing works at all. I've tried reinstalling the OS on my computer to solve the issue but that did not work. What do I do? 

  2. #2
    Polygon Polygon @Polygon🌶

    If it´s an update of Inkscape find its Preferences/User config file to delete at Macintosh HD/Users/User/You/Library/Application Support/org.inkscape.Inkscape/config/Inkscape="preferences.xml" rename it or delete it and restart Inkscape. Fingers crossed.

  3. #3
    LadySagegami LadySagegami @LadySagegami
    *

    What do you mean by "an update of Inkscape"? I'm running 1.3.2.

  4. #4
    Polygon Polygon @Polygon🌶

    Did you have a previous version installed and then installed 1.3.2?

  5. #5
    LadySagegami LadySagegami @LadySagegami

    Ok, I did what you suggested but it had no effect. Problem persists unchanged. 

     

  6. #6
    LadySagegami LadySagegami @LadySagegami

    No, I had reset the computer to factory settings so it was a clean install of Inkscape.

     

  7. #7
    Polygon Polygon @Polygon🌶

    What Mac are you running Sonoma on?

  8. #8
    LadySagegami LadySagegami @LadySagegami

    A 2019 16" MacBook Pro with an Intel Core i9 and 32GB RAM 

  9. #9
    Polygon Polygon @Polygon🌶

    I can‘t tell where the compatibility issue is. Are you sure there‘s no former Inkscape/Preferences.xml file in your Library (Path in reply#2)?

  10. #10
    LadySagegami LadySagegami @LadySagegami

    There was none, and again, this is being done on a completely clean install of the OS. 

  11. #11
    LadySagegami LadySagegami @LadySagegami

    I should also note I have had this problem before. Several months ago, but I don't remember how I resolved it. 

  12. #12
    Polygon Polygon @Polygon🌶

    Perhaps try the 1.4beta/Intel then: https://inkscape.org/release/1.4beta/mac-os-x/

    I run it on an M1Mac/BigSur.

  13. #13
    LadySagegami LadySagegami @LadySagegami

    This is an intel mac running Sonoma 14.5 so not sure that it’s possible?

  14. #14
    Polygon Polygon @Polygon🌶

    Why not?

  15. #15
    LadySagegami LadySagegami @LadySagegami

    Ok, I installed the 1.4 beta with identical results. It opens but all the controls are non-functional and the only thing to do is close the program. 

  16. #16
    Polygon Polygon @Polygon🌶

    Have you deleted the Preferences.xml before starting 1.4beta?

  17. #17
    snake6778 snake6778 @snake6778

    Using a macbook air M3, same issue. Program freezes on start. You can see the window open and all menu options at top, howevery ou cannot click on anything.

    I have tried uninstalling, reinstalling, installing unstable version, the fix mentioned above to delete preferences.xml. Nothing working so far.

     

    Anyone figured it out yet?

  18. #18
    Polygon Polygon @Polygon🌶

    How did you uninstall exactly?

  19. #19
    snake6778 snake6778 @snake6778
    👍

    CCleaner

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