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Beginners' Questions Inkscape crashing as soon as I use my tablet
  1. #1
    squarerooto squarerooto @squarerooto

    I just downloaded Inkscape today and when I went to go use it with my tablet, it crashed as soon as I tapped the screen. It came up with a message like "Inkscape has encountered an internal issue and will now close." I have a Gaomon PD1560 tablet, in case that could possibly be the issue.

  2. #2
    Tyler Durden Tyler Durden @TylerDurden
    1. Describe your OS & version, the version of Inkscape and the installer you used.
  3. #3
    Fred_85 Fred_85 @Fred_85

    Hi!!! ;)

    I have exactly the same problem as Squarerooto...

    I use a laptop ASUS ROG G750JX:

    - Intel® Core™ i7 4700HQ 2.40 GHz
    - Windows 8.1 x64
    - DDR3 1600 MHz SDRAM, 16 Go
    - NVIDIA® GeForce® GTX 770M 3 Go GDDR5
     
    My graphic tablet is a GAOMON PD1560 (Driver vers. 7.1.7610.16485)
     
    I use Inkscape vers. 1.0.1 (3bc2e813f5)
     
    Thanks in advance for your help... ;)
  4. #4
    MarceloFavio MarceloFavio @MarceloFavio

    I have sam problem

    my computer:

    Windows 10 

    Tablet Gaomon PD 1161 (v.16.0.0.16)

    I use Inkscape 1.0.1 x64 .msi install

     

  5. #5
    StevChe StevChe @StevChe

    Same problem for me. 

    Windows 10 (10.0.19041)
    Core i7-6700K
    16 GB RAM
     

    Gaomon M10K2018 (Version number v16.0.0.20; Firmware T17B_190119)

    Inkscape 1.0.1 x64

     

  6. #6
    TateTll TateTll @TateTll

    Hello there,
    I'm having the same issue here, the moment I use my pen when Inkscape is open, the application will crash.
    Meanwhile, I have no issue when I'm only using my mouse and keyboard.

    Gaomon Tablet Driver  v14.7.105.339

    Lenovo Legion Y540 15IRH
    Intel Core i7-9750H
    GTX 1650 - 4GB
    Windows 10 Home Single Language
    Version - 20H2
    OS build - 19042.685

  7. #7
    Tyler Durden Tyler Durden @TylerDurden

    This report sounds quite similar, but a different maker's tablet: https://gitlab.com/inkscape/inbox/-/issues/2749

    I suggest opening a report for the Gaomon and helping the developers find a solution.

  8. #8
    MarceloFavio MarceloFavio @MarceloFavio

    Hello Tyler,

    the opening report link is a dead end. Please send another link for opening a report.

  9. #9
    Tyler Durden Tyler Durden @TylerDurden

    Hi Marcelo, 
    The link seems to work here. It is the sticky note in the Beyond the Basics forum of this board. 
    https://inkscape.org/forums/beyond/how-to-report-bugs-or-request-new-features/

  10. #10
    schmorgs schmorgs @schmorgs

    Same problem here, running:

    • Inkscape 1.0.1 x64
    • Windows 10  Version 10.0.19042 Build 19042
    • Tablet Gaomon S620, Driver version 7.1.7610.16485

    Program starts up fine, but as soon as I click with the pen anywhere within Inkscape, it crashes.  

    I can't find any logs but the Windows Event log shows this : 

    Faulting application name: inkscape.exe, version: 1.0.1.0, time stamp: 0x00000000
    Faulting module name: libgdk-3-0.dll, version: 3.24.23.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000000023b99
    Faulting process ID: 0x3ab4
    Faulting application start time: 0x01d6e9cf4e6ef373
    Faulting application path: D:\Inkscape\bin\inkscape.exe
    Faulting module path: D:\Inkscape\bin\libgdk-3-0.dll
    Report ID: 976a9ce8-6978-4e8d-b78d-7ffcf4e48476
    Faulting package full name: 
    Faulting package-relative application ID: 

    Is there any further info I can provide to help diagnose this?

  11. #11
    Madness Madness @Madness

    Same problem here too : https://inkscape.org/forums/questions/instant-crash-when-i-try-to-use-a-graphics-tablet/#c23330

    The tablet works perfectly with other software like Krita, so Inkscape seem's to be the problem here. 

  12. #12
    Samuel Braconnier Samuel Braconnier @braconniersamuel

    Hi, 

    i have the same problem. I desinstalled gaomon software from my computer and I can now use my tablet but without all functionnallities like buntons. 

  13. #13
    Madness Madness @Madness

    That's doesn't work perfectly but if that's work...


    Personnaly i just use Krita instead of Inkscape (another libre software but more specialise for drawn)

  14. #14
    rontan rontan @rontan

    Hello,

    I have the same issue, with inkscape version 1.0.2 x64
    Using Windows 10 
    And Tablet Gaomon M106K , HID Driver : 7.1.7610.16485

    The issue occurs on the libgdk-3-0.dll library. So I believe the issue should be looked into this GDK library rather than in the driver.

    Unless it is proven that the issue lies in the driver. For me it is on the used GDK library.

    windows application event, sorry in french.. but you get the idea  

    Nom de l’application défaillante inkscape.exe, version : 1.0.2.0, horodatage : 0x00000000
    Nom du module défaillant : libgdk-3-0.dll, version : 3.24.25.0, horodatage : 0x00000000
    Code d’exception : 0xc0000005
    Décalage d’erreur : 0x0000000000023c39
    ID du processus défaillant : 0x2c04
    Heure de début de l’application défaillante : 0x01d716988e04f2c1
    Chemin d’accès de l’application défaillante : C:\Program Files\Inkscape\bin\inkscape.exe
    Chemin d’accès du module défaillant: C:\Program Files\Inkscape\bin\libgdk-3-0.dll
     

  15. #15
    NoraMtl NoraMtl @NoraMtl

    Hello,

    Same problem here.

    Running Windows 10 with a Gaomon M10k Pro tablet (driver version 16.0.0.20) and Inkscape 1.0.2-2.

    Inkscape crashes everytime I try to use the stylus. If I uninstall the driver, Inkscape works but I don`t have access to all the added functionalities.

    I am really for the SVG functionalities of Inkscape and I don't know if I can use another software for this end ?

    Thanks in advance !

  16. #16
    Polygon Polygon @Polygon🌶

    Not sure if this will help but Inkscape is now on version 1.1

  17. #17
    NoraMtl NoraMtl @NoraMtl

    I didn't know a new version of Inkscape was out. I just dowloaded it and installed it. Still same problem 😕

  18. #18
    T_Wadman T_Wadman @T_Wadman

    I just returned a Gaomon PD156Pro tablet in part because it has this exact problem.  They Made a few attempts to address it but no progress.

  19. #19
    MarceloFavio MarceloFavio @MarceloFavio

    I went back to the old GAOMON DRIVER (v 14.7) and Inkscape 1. works fine with that. Some pen tablet windows abilities no work thoug. 

  20. #20
    Dave Conley Dave Conley @realworld666

    I'm also using a Gaomon S620 on Windows 10 and having the same issue

  21. #21
    David Reid David Reid @FuzzeeDee

    I'm having the same issue.

    System Specs:

    • Tablet: Gaomin M10K Pro
    • Version: Inkscape 1.1
    • OS: Windows 10 21H1
    • CPU: Ryzen 3900 XT
    • Motherboard: Gigabyte B550 Vision D-P
    • GPU: Radeon 6700 XT
    • RAM: 64 GB
  22. #22
    Fred_85 Fred_85 @Fred_85

    Does anyone have any news for fixing this problem? 🤪

     

    Topic opened in 2020-09, no response since 2021-10... 😕

  23. #23
    Tyler Durden Tyler Durden @TylerDurden

    See response #19?

  24. #24
    Fred_85 Fred_85 @Fred_85
    I saw answer #19, but I can't find the old drivers on the Gaomon site, nor where to download the old versions of Inkscape...
     
    So I can't test this ''solution''...
     
    In his answer, MarceloFavio also states that ''Some pen tablet windows abilities no work thoug''...
     
    Which means that it's more of a 'hack' than real stable and functional use...
     
    I deduce that there has been no real evolution / resolution of this problem in all this time...
     
    It's too bad... 😕
     
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